Microsoft Cloud Calling via Direct Routing

Call anyone, anywhere in the world using Microsoft Teams

Inbound & Outbound Calls Directly from Teams

Our Direct Routing solution, turns Microsoft Teams into your cloud-based phone system, allowing you to call anyone, anywhere in the world directly using Teams. Call using “Teams” from your desktop, mobile or phone system.

Built on Microsoft Azure

Level of flexibility giving you the option to have functionality as required.
Two-tier authentication, proxy card access readers, hand geometry biometric readers, global incident response team.
Unified Delivery
End-to-end solution. All the tools for source control, unit testing, delivery, go live tools, integration testing, it’s all under one umbrella.
Hybrid Deployment
Direct Routing allows hybrid deployment. This way you can take advantage of your on-premise resources as well as the benefits of the Cloud.

Direct Routing
Microsoft Teams is your phone system

Use our migration tool to replace existing legacy and cloud solutions to keep your existing call routing

Seamless number porting into Direct Call Routing with expert help and onsite engineering

Retain & use all existing telephone numbers, add new numbers as required

Microsoft Teams Direct Routing
The Benefits:

Boost collaboration & productivity Internal & external calls, conference calls, Teams meetings, chat & collaboration ALL from Microsoft Teams
Control your costs Fixed predictable costs, per user pricing, eliminate uncontrolled telecoms spend
Advanced Call Options Call recording, reception services, hot desking, voicemail transcriptions and contact centre options
Centralise & consolidate Legacy systems and disparate platforms into your Microsoft Teams environment for a slick, easy user experience


If you have any questions please get in touch using our contact details below. Alternatively, if would like to make an online enquiry, please use our form below to get in touch and a member of our team will get back to you shortly.

+44 (0) 203 432 3136
CloudTalk Communications Ltd,
Mill House
58 Hamm Moor Lane
KT15 2SF

Mill House, 58 Hamm Moor Lane, Addlestone, England, KT15 2SF | Company Number 10118234